Onondaga dispatcher union sues over AI answering program, alleging state law violations
By: | Published: 2026-10-15 08:08:59 | Source: www.police1.com
By Jon Moss
syracuse.com
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SYRACUSE, N.Y. — A labor union representing workers at the Onondaga County 911 Center has filed a lawsuit saying the use of artificial intelligence software to answer some calls violates its collective bargaining agreement and state law.
Lawyers for Civil Service Employees Association Local 834 said in the lawsuit filed Wednesday…
